Milo went absolutely crazy for the Chicken Jerky! His coat is noticeably shinier and his digestion has improved so much. We will never go back to supermarket treats.
🐕
Priya S., Mumbai
Milo’s Mom · Labrador
“
★★★★★
The Buff Jerky is something I’ve never found anywhere in India. My vet was genuinely impressed when I showed her the ingredient list. Simple, clean, and honest. Exactly what Bruno needed.
🐾
Rohan M., Pune
Bruno’s Dad · German Shepherd
“
★★★★★
The packaging is beautiful and the quality is premium. Cookie loves the Chicken Feet — great for her teeth. Fast delivery to Thane, excellent customer service. Highly recommend!
🦮
Anita K., Thane
Cookie’s Mom · Beagle
Our Story
Born from Frustration. Built on Honesty.
We started Game of Bones because we couldn’t find a single treat in the market we actually trusted for our own dog.
“If you can’t read it, your dog shouldn’t eat it.”
We audited 12 popular Indian brands. Here’s what we found:
83%
had grain filler in top 3 ingredients
75%
contained artificial colours
67%
listed BHA or BHT preservatives
17%
had a single whole protein first
How It Happened
From frustrated dog parent to 29 honest products
1
Early 2024
The label that changed everything
We’d been feeding our dog a popular treat for months. One day we read the label. Corn starch. BHA. Artificial colour. We put it down and never picked it up again.
2
Mid 2024
The kitchen experiments begin
We bought a food dehydrator. Sourced chicken from our local butcher in Kalyan. Dehydrated it slow and low. Put it in front of our dog. The reaction was instant. We knew.
3
Late 2024
The neighbours’ dogs agreed
We shared batches with other dog parents in Kalyan. Same feedback every time — dogs went wild, coats improved, digestion settled. We started taking it seriously.
4
Early 2025
Game of Bones launches
Official launch with 2 products: Chicken Jerky and Buff Jerky. FSSAI registered. Humidity-resistant zip-lock packaging. Same rule as day one — one ingredient, nothing else.
★
Today
29 products. Same one rule.
Jerky, chews, organs, fish, whole prey. Every product still has one ingredient on the label. We’ve scaled the range. We have not scaled the complexity.
Non-Negotiables
Three promises we will never break
🌿
Promise 01
One Ingredient. Always.
The name on the front is the only thing inside. No fillers. No binders. No “natural flavour.” If we add anything, we’ll rename the product.
🧪
Promise 02
Human-Grade. Always.
We source only what we’d accept from our own butcher or fish market. The same quality standard you’d hold your own food to. No by-products. No mystery meat.
🇮🇳
Promise 03
Made in India. Always.
Made in Maharashtra, India. Indian ingredients, Indian hands, humidity-proof packaging. We live here. We know what monsoon season does to food.
The Science
Why dehydration is better than baking
Nutrient Retention
Dehydrated
95%
Baked
~50%
Collagen Preserved
Dehydrated
Full
Baked
Destroyed
Preservatives Needed
Dehydrated
Zero — moisture removal IS the preservative
Baked
BHA, BHT, sodium tripolyphosphate...
Game of Bones Process
55–70°C
Slow dehydration for 12–24 hours depending on the ingredient. Removes moisture. Preserves everything else.
✓ Proteins intact
✓ Enzymes active
✓ Collagen preserved
✓ No preservatives needed
Commercial Baking
150–200°C
Fast, high heat for mass production. Kills pathogens — and most of the nutrition along with them.
✘ Nutrients destroyed up to 50%
✘ Collagen degraded
✘ Enzymes killed
✘ Needs chemical preservatives
Say Hello
We’re a small team. We respond personally.
Got a question about a product, your dog’s diet, or an order? You’ll hear from a real person who knows every product we make.
Our team is on WhatsApp from 9 AM to 7 PM, every day.
Transparency
Our Process
Every step visible. No secrets. No shortcuts.
01
Sourcing
Human-Grade Ingredients Only
We source exclusively from FSSAI-certified suppliers. Every ingredient meets human consumption standards — the same quality you’d find at your butcher or fish market. Single origin, traceable, fresh. We visit suppliers personally and will not compromise on source quality regardless of cost.
🍎
02
Preparation
Hand-Prepared, Zero Chemicals
Every piece is cleaned and prepared by hand. No bleach wash. No chemical treatment. No preservative spray. We clean with plain water and prepare each batch fresh on the day it goes into the dehydrator. For fish, we debone where required. For organs, we trim excess fat for ideal texture after dehydration.
✏️
03
Dehydration
Slow-Dried at 55–70°C
This is where we differ from most commercial treats. Our dehydration runs at 55–70°C for 12–24 hours depending on the ingredient. This low, slow temperature removes moisture completely while preserving enzymes, amino acids, and micronutrients that high-heat baking destroys. The result is up to 95% nutrient retention versus around 50% for baked treats.
🌡️
04
Quality & Packing
Tested, Weighed, Sealed
Every batch is visually inspected before packing. We check for texture, colour consistency, and complete moisture removal. Treats are weighed accurately for each size. Packed in resealable, humidity-resistant zip-lock pouches designed for India’s monsoon climate. Each pouch carries a production date and best-before date.
📦
Questions About Our Process?
We’re transparent about everything. Ask us anything.
Nutrition
Ingredient Guide
Every ingredient we use and why it’s in your dog’s bowl.
🍗
Chicken
Lean muscle meat, high-protein, easy to digest. The most versatile ingredient in our range and ideal for everyday feeding and training.
High ProteinLow FatDigestive
31g
Protein/100g
3.6g
Fat/100g
🐃
Buffalo (Buff)
A novel protein for most Indian dogs. Higher iron and zinc than chicken. Ideal for dogs with suspected chicken sensitivities and for nutritional variety.
Novel ProteinHigh IronAllergy Safe
26g
Protein/100g
3.3mg
Iron/100g
🐟
Goat
Used in organs, trachea and ears. Goat organs are among the most nutrient-dense foods in any dog’s diet — liver, lungs and trachea all offer different benefits.
Organ RichVitamin ACollagen
High
Vitamin A
High
B12
🐟
Fish
We use 9 different fish varieties. All are wild-caught from Indian waters. Rich in omega-3 fatty acids EPA and DHA — essential for brain, coat and joint health.
Omega-3Coat HealthBrain Health
High
EPA+DHA
High
Selenium
🐜
Quail (Whole Prey)
Whole quail with bones, organs and meat intact. The most complete single-ingredient treat we offer — muscle, bone, organ nutrition in one natural package.
Whole PreyBone-InComplete
High
Calcium
High
Minerals
🦳
Chicken Feet
One of the best natural sources of glucosamine and chondroitin. Excellent for joint health and as a natural dental chew. The cartilage provides prolonged chewing satisfaction.
GlucosamineDentalJoint Health
High
Glucosamine
High
Collagen
🐄
Chicken Liver
Called nature’s multivitamin. Extremely high in vitamin A, B12 and iron. Small amounts provide dramatic nutritional impact. Used as a high-value training reward.
Vitamin AIron RichB12
31mg
B12/100g
Very High
Vitamin A
🧰
Goat Trachea
Cartilage-based chew naturally rich in chondroitin. Provides extended chewing time for dental benefits and mental enrichment. Suitable for medium and large breeds.
ChondroitinDentalLong Lasting
High
Chondroitin
Medium
Difficulty
Delivery
Shipping Policy
Everything you need to know about how we pack, dispatch and deliver your order.
🚚
Free Shipping
on all orders above ₹599
✅
Pan-India Delivery
every serviceable PIN code
📌
Live Tracking
via WhatsApp & email
Processing Time
All orders are processed and dispatched within 1–2 business days of payment confirmation (Monday–Saturday, excluding public holidays). Orders placed before 12 PM IST on a business day are typically dispatched the same day. Orders placed after 12 PM or on Sundays are dispatched the next business day.
During peak periods (festivals, sales) dispatch may take up to 3 business days. We will notify you via WhatsApp if there is any unexpected delay with your order.
Delivery Timeframes
Estimated delivery times from the date of dispatch. These are estimates and not guaranteed due to courier delays outside our control.
Location
Estimated Delivery
Typical Courier
Kalyan, Thane & Navi Mumbai
1–2 working days
Delhivery / Xpressbees
Mumbai & MMR
1–3 working days
Delhivery / Xpressbees
Rest of Maharashtra
2–4 working days
Delhivery / Xpressbees
Metro Cities (Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune)
3–5 working days
Delhivery / Xpressbees
Tier 2 & Tier 3 Cities
4–6 working days
Delhivery / Xpressbees
Remote / Rural Areas
5–9 working days
India Post / Delhivery
Northeast India (Assam, Meghalaya, etc.)
6–10 working days
India Post / Delhivery
Andaman & Nicobar, Lakshadweep
7–14 working days
India Post
Shipping Charges
Order Value
Shipping Charge
₹599 and above
FREE
Below ₹599
Flat ₹50 delivery charge
Shipping charges are calculated based on the actual weight of your order and your delivery PIN code. The exact charge is shown at checkout before you pay.
Cash on Delivery (COD)
COD is available on most PIN codes across India for orders up to ₹2,000. A COD handling fee of ₹40 is added to your order total at checkout. COD is not available for:
Orders above ₹2,000 (prepaid only)
Remote or restricted PIN codes where the courier does not offer COD
Northeast states and island territories in some cases
We strongly recommend prepaid orders for faster processing and to avoid delivery failures.
Order Tracking
Once your order is dispatched, you will receive a tracking number and courier link via SMS and/or WhatsApp on your registered mobile number. You can use this to track your shipment directly on the courier’s website.
If you have not received a tracking update within 3 business days of placing your order, please WhatsApp us at +91 90825 03295 with your order number.
Packaging & Food Safety
All Game of Bones treats are packed in food-grade, humidity-resistant zip-lock pouches specifically designed to withstand Indian climate conditions, including the monsoon season. Orders are packed in corrugated shipping boxes with adequate cushioning to prevent damage in transit.
We do not use any plastic film shrink wrapping or non-recyclable packing peanuts. Our packaging is designed to be practical and as environmentally responsible as possible.
Undelivered & Returned Shipments
If a shipment is returned to us due to:
Incorrect or incomplete delivery address provided at checkout
Recipient unavailable after multiple delivery attempts
Refusal to accept the delivery
We will attempt to contact you via WhatsApp to arrange re-delivery. Re-delivery will attract a fresh shipping charge. If we are unable to reach you within 7 days of the shipment being returned to us, the order may be cancelled and a partial refund issued (excluding the original shipping cost and any COD handling fee).
Please ensure your delivery address and mobile number are correct at the time of ordering.
Damaged in Transit
If your order arrives with visibly damaged packaging, please:
Take clear photographs of the damaged parcel and product before opening
WhatsApp the photos to us at +91 90825 03295 within 48 hours of delivery
We will arrange a replacement or refund after reviewing the photos
We take great care in packing every order but transit damage can occasionally happen. We will always make it right.
International Shipping
We currently ship only within India. We do not offer international shipping at this time. If you are based outside India and would like to place a bulk order, please WhatsApp us to discuss options.
Got a shipping question?
WhatsApp us at +91 90825 03295 or email hello@gameofbones.in. We respond within a few hours on business days.
Returns & Refunds
Return Policy
We want every order to be perfect. If something isn’t right, here’s exactly how we make it right.
🕑
48-Hour Window
to report damaged / wrong items
💬
WhatsApp First
no lengthy forms or portals
💰
5–7 Day Refund
to original payment method
Our Commitment
Game of Bones is a small, owner-operated brand. Every order is packed by hand with care. We take full responsibility if something goes wrong on our end — wrong product, damaged packaging, missing items. We do not hide behind complicated return portals. WhatsApp us, send a photo, and we will sort it out the same day.
What Can Be Returned / Refunded
Because our products are perishable food items, returns work differently from non-food products. Please read the following carefully.
✓ Eligible for Full Refund or Replacement
Wrong product delivered — you received a different product than what you ordered
Packaging damaged in transit — the pouch arrived torn, crushed or with the seal broken (photo required within 48 hours of delivery)
Product significantly different from description — e.g. contents do not match the labelled product at all
Missing items — one or more products from your order were not included in the shipment
Order not delivered — tracking shows delivered but you did not receive the parcel (must be reported within 7 days of the tracking delivery date)
✘ Not Eligible for Return or Refund
Change of mind after delivery — your dog did not like the treat, or you ordered by mistake
Opened or partially consumed products — for hygiene and food safety reasons, we cannot accept back any opened treat pouches
Incorrect storage after delivery — product quality issues resulting from improper storage (e.g. stored in a humid area without resealing)
Smell complaints without product defect — dehydrated meat and fish treats have a strong natural aroma. This is not a defect. The smell is a sign of quality.
Damage reported after 48 hours of delivery — transit damage must be reported with photos within 48 hours
COD orders refused at delivery — if a COD order is refused without a valid reason, we reserve the right to block future COD orders from the same address
How to Raise a Return / Refund Request
1
WhatsApp us within 48 hours of deliveryMessage +91 90825 03295 or email hello@gameofbones.in. Include your order number (found in your confirmation SMS/email) and a clear photo of the issue.
2
We review within 24 hoursOur team will review your photos and order details and confirm whether your case is eligible. Most reviews are completed within a few hours during business hours.
3
We offer a replacement or refundFor eligible cases, you can choose a replacement shipment (dispatched within 1–2 business days at no charge) or a full refund to your original payment method. You do not need to return the product in most cases — we may ask you to dispose of it safely.
Refund Timelines
Payment Method
Refund Timeline (after approval)
UPI / Net Banking / Wallets
3–5 business days
Credit / Debit Card
5–7 business days
COD (Cash on Delivery)
5–7 business days via bank transfer. We will collect your bank details via WhatsApp.
EMI / Buy Now Pay Later
As per the lender’s refund policy (typically 7–10 days)
Shipping charges are non-refundable unless the return is due to our error (wrong or damaged item).
Cancellations
Orders can be cancelled before dispatch. Once your order has been dispatched and a tracking number has been issued, it cannot be cancelled.
To cancel an unshipped order, WhatsApp us immediately at +91 90825 03295 with your order number. We process orders quickly, so please contact us as soon as possible.
Prepaid cancellations are refunded in full to the original payment method within 3–5 business days. COD cancellations do not attract any charge.
Quality Guarantee
Every batch of Game of Bones treats is prepared with human-grade ingredients sourced from FSSAI-certified suppliers. If you ever feel that a product does not meet the quality you expected — even for a reason not covered above — please reach out to us. We would rather know and fix it than lose your trust.
Have an issue with your order?
Don’t worry — we will sort it. WhatsApp us with your order number and a photo and we’ll respond within a few hours.
Delivery
Track Your Order
Enter Your AWB Number
Your AWB / Tracking number is in the dispatch SMS or email you received from us.
By placing your order you agree to our return policy. We'll confirm via WhatsApp within 30 minutes.
Order Summary
⭐ Loyalty Points Available
Subtotal₹0
Discount
Shipping
COD charge₹40
Total₹0
Packaging
Clubbed together (eco-friendly) 🌿
🐾
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FAQ
Frequently Asked Questions
🔍
Yes. All Game of Bones treats are single-ingredient and free from additives, preservatives and fillers. They are safe for all breeds and life stages. Always supervise your dog while eating and choose treat sizes appropriate for your dog.
Puppies from 8 weeks can eat softer treats like Chicken Bites, Chicken Liver and Anchovies. Harder chews (Chicken Bones, Goat Trotter) should wait until 16+ weeks. Always start with small portions and monitor for any sensitivities.
Jerky and bites last 4–6 weeks at room temperature in a sealed pouch. Fish and organ treats should be refrigerated after opening and used within 2–3 weeks. All unopened products have a 6-month shelf life.
Yes, completely. Every product contains exactly one ingredient — the meat or fish itself. No grains, no corn, no soy, no artificial flavours, no preservatives. What you see on the label is all that is in the bag.
Treats should make up no more than 10% of your dog's daily caloric intake. Use our Treat Calculator (on the Shop page) to get a personalised recommendation based on your dog's weight and the treat type.
Maharashtra orders typically arrive in 2–4 business days. Pan-India delivery takes 3–7 business days. We dispatch orders within 24 hours of confirmation via WhatsApp.
Yes! All orders above ₹599 qualify for free shipping. Orders below ₹599 attract a flat ₹50 delivery charge.
Yes, we deliver across India. Use the Pincode Checker on the Shop page to check estimated delivery time for your area.
We offer a 7-day return policy. If your order arrives damaged or incorrect, WhatsApp us at +91 90825 03295 with a photo and we will arrange a replacement or full refund. Opened products cannot be returned for hygiene reasons.
We understand every dog is different! If your dog doesn't take to a treat, WhatsApp us — we'll recommend an alternative and work something out. Our goal is a happy dog, not a completed sale.
Dehydrated (low-heat dried) bones are very different from cooked bones. Cooking makes bones brittle and likely to splinter dangerously. Dehydration keeps the bone pliable and fully digestible. All our bone products are dehydrated, not cooked.
Because every treat is single-ingredient, you know exactly what your dog is eating. For chicken-sensitive dogs, try Buff Jerky, Sardines, Mackerel, Bombay Duck or Goat products — none of these contain chicken. Use the Treat Finder Quiz on the Shop page for personalised recommendations.
All ingredients are sourced from FSSAI-certified suppliers. Our facility in Kalyan, Maharashtra follows food-grade hygiene standards. We test every batch for moisture content and microbial safety.
